Wow!! such big words>>> NOT REALLY!
Psychologists say that when a person is
confronted by ideas or facts that are at odds with his pre-existing notions,
what results is "cognitive dissonance.
Cognition is simply "a piece of knowledge" and Dissonance is "disagreement or inconsistency"
Not so daunting now, is it?
The term Cognitive Dissonance though relatively new to me and many others is actually an old theory developed by Leon Festinger in (1957) and is concerned with the relationships between cognitions.
The cognitions (pieces of knowledge) of which we speak can be of any kind, can be pieces of knowledge about self, about others, about some thing or another however there can be dissonance or disagreement between two or more pieces of knowledge.
So, How does Cognitive Dissonance tie in with Organizational Communication?
It being that "Cognitive dissonance is the mental conflict that people experience when they are presented with evidence that their beliefs or assumptions are wrong." Montier (2002), cognitive dissonance in communication serves as "static" or noise in a form that distorts the message or prevents it from being received totally.
This is as basic as static during a conversation over a bad telephone line: the message is distorted or not received at all. What cognitive dissonance does is prevents the person from even hearing certain words or phrases which are not in sync with their reality or their perceptions. Simply put a person has a mental block against new information being received which goes against the grain or is inconsistent with the perceptions previously held or rigidly subscribed to.
http://www.youtube.com/watch?v=korGK0yGIDo
Cognitive Dissonance is very present in Organization and is often a major barrier to communication in an organization.
Monday, 20 February 2012
Tuesday, 14 February 2012
YOU KNOW YOU ARE LIVING IN
1. You accidentally enter your password on the microwave.
2. You haven't played solitaire
3. You have a list of 15 phone numbers to reach your family of 3.
4. You e-mail (BBM) the person who works at the desk next to you.
5. Your reason for not staying in touch with friends and family is that
they don't have (BBM OR WHATSAPP)
6. You pull up in your own driveway and (PING)
anyone is home to help you carry in the groceries.
7. Every commercial on television has a (FB & TWITTER ICON)
screen.
8. Leaving the house without your 2 cell phoneS, which you didn't have the
first 20 or 30 (or 60) years of your life, is now a cause for panic and
you turn around to go and get it.
10. You get up in the morning and go (ON YOUR SMART PHONE)
11. You
12. You're reading this and nodding and laughing.
13. Even worse, you know exactly to whom you are going to forward this
message.
14. You are too busy to notice there was no #9 on this list.
15. You actually scrolled back up to check that there wasn't a #9 on
this list.
AND NOW U R LAUGHING at yourself.
2012 VERSION OF Jerri Hudson 2005 EDS.
Neosho GED online facilitator & instructor
Crowder College
crowdercollege@yahoo.com
Thursday, 9 February 2012
Objectives of Communication
What do you hope to achieve when you communicate? What you have identified is called your communication objectives. Whether we realize it or not, every time we communicate we do so with a specific objective or sets of objectives in mind. Communication objectives differ based on the communicator, the situation or the context in which we communicate.
Though this is so, there are four broad objectives we have in mind when we communicate. Common to all communicators is the desire to be RECEIVED (heard or read), to be UNDERSTOOD, to be ACCEPTED and, to get ACTION (change of behaviour or attitude).
Do you agree? Whether we communicate to persuade, inform, entertain or educate we must first be received, understood, accepted before we can achieve the desired course of action .
In essence communication cannot occur unless the four basic objectives are met. Yet this is not something we think about actively or consciously when we communicate. However we should, as the communication objectives has great influence on the communication process. This is so as your message is tailored and transmitted in a manner fitting the desired objectives.
For eg. Having written an article which you hope to have published in one of our major newspapers
Though this is so, there are four broad objectives we have in mind when we communicate. Common to all communicators is the desire to be RECEIVED (heard or read), to be UNDERSTOOD, to be ACCEPTED and, to get ACTION (change of behaviour or attitude).
Do you agree? Whether we communicate to persuade, inform, entertain or educate we must first be received, understood, accepted before we can achieve the desired course of action .
In essence communication cannot occur unless the four basic objectives are met. Yet this is not something we think about actively or consciously when we communicate. However we should, as the communication objectives has great influence on the communication process. This is so as your message is tailored and transmitted in a manner fitting the desired objectives.
For eg. Having written an article which you hope to have published in one of our major newspapers
Tuesday, 7 February 2012
Independence vs Interdependence
"Interdependence is a higher form of being than Independence". The adage came as quite a shock when my lecturer, Gerry McDaniel, uttered it. No, not because it was uttered by Gerry, I had already gotten over that shock. What was shocking was how fitting it was in my current situation and how it expressed perfectly what I had been experiencing for little over a month but was unable to explain.
He says his mother told him, hmm I wish my mum had told me that. See, having gotten pregnant at 16, I have been on a constant quest to gain and prove my independence. In relationships it has always been important to profess and maintain that I don't need anyone and remain independent of my parents and everyone else. This, in my mind being a mark of fulfilment, of being a higher being.
Recently, I have been engaged in a relationship in which fighting to prove my independence doesn't seem as compelling as I have stepped comfortably into the realm of what I can now identify as interdependence. Truly interdependence is a higher form of being, of being me without worrying about losing my "me-ness". Finding perfect comfort in being corrected or advised and assisted, being fully respected for my advice, support and suggestions by someone I respect equally, these I do believe are marks of interdependence. I have come to realize how empty success or victory can be without someone to share it with.
Independence which I once craved and praised now seems lonely in comparison to my new found interdependence. Achieving things and making strides on my own are great, don't get me wrong, but having someone to share the glory with, having someone to lean on, someone who leans on me in return is simply a greater, simply a higher state of being.
He says his mother told him, hmm I wish my mum had told me that. See, having gotten pregnant at 16, I have been on a constant quest to gain and prove my independence. In relationships it has always been important to profess and maintain that I don't need anyone and remain independent of my parents and everyone else. This, in my mind being a mark of fulfilment, of being a higher being.
Recently, I have been engaged in a relationship in which fighting to prove my independence doesn't seem as compelling as I have stepped comfortably into the realm of what I can now identify as interdependence. Truly interdependence is a higher form of being, of being me without worrying about losing my "me-ness". Finding perfect comfort in being corrected or advised and assisted, being fully respected for my advice, support and suggestions by someone I respect equally, these I do believe are marks of interdependence. I have come to realize how empty success or victory can be without someone to share it with.
Independence which I once craved and praised now seems lonely in comparison to my new found interdependence. Achieving things and making strides on my own are great, don't get me wrong, but having someone to share the glory with, having someone to lean on, someone who leans on me in return is simply a greater, simply a higher state of being.
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